Job Board > Coordinator, Volunteer Programs - WinSport
This is a Permanent, Full-time position.
Category: Other![]() |
Coordinate all aspects of the Volunteer Engagement Cycle to ensure an inspiring, engaging and impactful volunteer program. Responsibilities will include, but will not be limited to:
Administration
• Manage the volunteer database, demonstrating a commitment to the integrity of volunteer information.
• Coordinate the onboarding process, managing timelines, tasks, resources required, and ensuring integrity of the process.
• Create and monitor volunteer schedules, working with stakeholders to guarantee operational needs are met.
• Monitor and action volunteer training needs, including updating manuals, facilitating training and collaborating with departments to ensure information is shared.
Engagement
• Identify and action opportunities to support volunteer growth and engagement, including coaching/mentorship, training and tracking volunteer perks.
• Build and maintain relationships with WinSport departments and community partnership organizations to engage volunteers in enhanced opportunities.
• Facilitate trainings, orientations, and activities, including presentations to Volunteers, parents, Paid Team Members and the public.
• Actively participate in the guest experience at WinSport, role modelling initiative and creativity.
Recruitment
• Utilizing creativity, build and execute effective recruitment strategies to meet the continuous growth of opportunities and activities, to meet the needs of WinSport operations.
Coaching and Mentorship
• Provide feedback, performance management, and guidance to Volunteers.
• Coordinate and support the facilitation of the Youth Leadership Program, including Leadership Training and the Youth Leadership committee.
• Coach department leads to build understanding of their role in supporting and mentoring volunteers
Additional Work Expectations
• Work on special projects as required.
• Demonstrate a safe work practice at all times by adhering to all WinSport safety policy and procedures, and ensure one’s own safety is preserved along with the safety of co-workers and WinSport guests.
• Be mindful of all safety hazards/concerns within the work environment, and ensure all safety issues are reported to the appropriate individuals.
• Other duties as assigned.
• Demonstrated experience leading volunteers
• Experience working with MS Office and managing a database
• CVA designation or working towards the CVA designation
• Excellent attention to detail, with strong organizational and administrative skills
• Demonstrated ability to pivot through multiple priorities, while making sure tasks are completed on time.
• Strong interpersonal skills with demonstrated ability to relate and engage with a wide range of demographics.
• Effective written, speaking, and non-verbal communication skills, with comfort in public speaking
• Confident decision maker and creative problem solver, with the ability to take initiative, coordinate with others and follow through in a fast-paced working environment.
• Open to working a flexible schedule to meet the needs of the Volunteer Program (some evening and weekend work required.)
• Experience working with youth, including coaching for performance and/or mentoring is an asset.
Working Conditions
• Fast paced, indoor and outdoor environment
• Front line guest interactions
• Weekday, evening and weekend work
• Long periods of sitting at a desk
• Prolonged standing and walking periods of work
• Some lifting of bins and boxes (up to 15lbs)
To apply: visit winsportteam.ca
For more information: contact Michelle Mungar Lumley at mmungarlumley@winsport.ca
WinSport is founded on our unwavering belief, our one firm truth: that everyone deserves the opportunity to succeed in sports, in whatever way they define it. As a not-for-profit we’re not just about providing exceptional venues and unparalleled access; we’re about breaking down barriers, fostering inclusivity, and building a community where anyone, regardless of their background or ability level, can discover and pursue their passion for sport. We provide training, coaching, competition, and recreation facilities to be used by high-performance athletes, developing athletes, and the community. Born out of high performance sport and the spirit of the Olympic Games, our goal is to empower individuals to reach their full potential, to inspire growth, perseverance and resilience, and to create a space where the love of sport unites us all. Join us in making this vision a reality, because together, we can transform lives through the power of sport.