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Manager, Volunteer Engagement - SickKids Foundation

This is a Permanent, Full-time position.

Category: Management
Province: Toronto, Ontario
Position: Manager, Volunteer Engagement
Deadline: January 24, 2018
Posted: January 12, 2018

Job Description / Duties

SickKids Foundation is looking for a dynamic professional to manage, grow and provide overall leadership to our volunteer engagement program. The Manager will address our growing needs for volunteer resources, while ensuring that we provide volunteer meaningful and enriching opportunities that contribute to the mission of the Foundation. The Manager will also be responsible for the overall development and implementation of all processes associated with the volunteer program including needs assessment, recruiting, onboarding, recognition, training
and ongoing engagement with volunteers. This position reports to the Director of Human Resources.
YOU WILL:
• Continue to enhance the volunteer engagement program to ensure we are providing a leading edge program.
• Provide leadership by championing the value that volunteers contribute to Foundation’s overall goals; and keep apprised of best practices that ensure meaningful and high quality volunteer
engagement by staff.
• Evaluate the impact and contribution of volunteers and the volunteer program to ensure the needs of all stakeholders are being met.
• Build and maintain solid, trusting relationships cross functionally within the Foundation, Hospital, volunteer organizations and communities.
• Provide coaching and mentoring support to Foundation’s staff who are responsible for overseeing and/or supervising volunteers.
• Manage the formal volunteer request program to ensure all staffing requirements are met.
• Maintain governance policies and volunteer standards for effective volunteer management.
• Provide onboarding for new volunteers and ongoing training, development to volunteers.
• Manage the formal recognition program to honour the contributions of volunteers, formally and informally.
• Ensure standardized documentation and record management practices are in place and adhere to for the volunteer program.
• Develop strategies and tactics to ensure the Foundation’s ability to attract, recruit motivate and retain volunteers.
• Develop strategies and tactics to address new and evolving needs.

Qualifications / Required Skills

A university degree from a relevant program. Certification in Volunteer Administration would be a definite asset.
• A minimum of five (5) years’ progressive leadership experience in working with volunteers in the not-for-profit sector, at a strategic or management level.
• Experience with program development, implementation and evaluation.
• Demonstrated the ability to lead, manage and motivate a team of volunteers; foster high levels of engagement.
• Well-developed interpersonal, coaching, mentoring and relationship building skills.
• Exceptional problem-solving, organizational, and both written and oral communication skills.
• Demonstrated computer competency including relationship database management, Word, Excel, PowerPoint and Outlook.
• Results oriented, organized, highly motivated and detail-oriented focus with a high level of energy.
• A proven track record as a skilled leader and leading cross functional teams.
• Experience working in a large, complex organization building consensus and achieving result.
• Been a creative and innovative thinker.
• Demonstrated ability to collaborate effectively with internal and external stakeholders.

Contact Information

Please apply on-line by visiting our website:
www.sickkidsfoundation.com/careersandvolunteers

Employer Profile

SickKids Foundation leads the fight for The Hospital for Sick Children (SickKids), one of the world’s foremost paediatric health-care institutions. Founded in 1972, SickKids Foundation is the largest charitable funder of child health research, learning and
care in Canada. As a national charity, SickKids Foundation also invests in national and international initiatives to benefit children in Canada and around the world. Philanthropy is a critical source of funding for SickKids. Thanks to the generosity of
the community, and as a result of a record-breaking year in fundraising, SickKids Foundation generated an unprecedented $141 million for the fiscal year ending March 31, 2017. We achieve that by not being ordinary in anything we do.