The successful candidate for this position must possess the following qualifications:

 Post-Secondary education required. University degree preferred.
 Volunteer Management Certificate from recognized institution or equivalent work experience in the volunteer sector.
 A minimum of 2 years working with volunteers in a healthcare setting. Experience in palliative or hospice care preferred.
 Completion of HPCO training an asset.
 Successful completion of Vulnerable Sector Screening within one month of employment.
 Proficient in the use of MS Office.
 Working knowledge of the Volunteer Management Cycle and experience in implementing recruitment plans, training requirements, retention strategies, and recognition activities.
 Ability to evaluate and respond to the volunteer needs of the organizations.
 Knowledge of the principles of adult education and the ability to develop and lead training.
 Excellent interpersonal skills required. Ability to build strong professional relationships and facilitate teamwork.
 Ability to manage multiple workplace demands through strong organizational, prioritization and time management skills.
 Strong written and verbal communication skills.
 Training and/or experience in public relations, marketing of volunteer programs, and community networking.
 Sound knowledge of community resources in York Region.

The successful candidate for this position must be able to:
 Plan, organize and execute targeted volunteer outreach and recruitment strategies for both Margaret Bahen Hospice and Doane House Hospice.
 Ensure that appropriate risk management activities are conducted as part of the volunteer screening, training and placement processes.
 Develop, improve, and maintain the ongoing volunteer training program.
 Lead the volunteer retention and recognition activities of the organization.
 Collaborate with and support staff in the utilization and support of volunteers.
 Represent the organization at community networking meetings including but not limited to the YRAVA.
 Maintain good documentation, record keeping, and statistical reporting practices.
 Maintain regular communication with volunteers.
 Have the flexibility to work evenings and weekends and to travel to locations throughout our service area.

LOCATION: Newmarket
SALARY: $39,189 - $43,734 per year