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Job Board > Specialist, CNIB Guide Dogs - CNIB

Specialist, CNIB Guide Dogs - CNIB

This is a Permanent, Full-time position.

Category: Management
Province: Toronto, Ontario
Position: Specialist, CNIB Guide Dogs
Deadline: April 1, 2022
Posted: March 7, 2022

Job Description / Duties

Full Time, across Canada

This position provides support to the CNIB Guide Dogs program and its team.

Reporting to the Director of Operations and Business Development, the Specialist will provide partner-facing project oversight, coordination, and administration for CNIB Guide Dogs.

The role includes planning, organizing, leading, and controlling project activities; and is responsible for interacting and communicating with CNIB Puppy Raising Supervisors/Guide Dog Training staff/Canine Campus Operations across the country, driving momentum on projects, reviewing, and communicating all project progress and interim results to ensure alignment with the overall organizational mission.

The Specialist is responsible for providing support and coordination of the day-to-day operations of CNIB Guide Dogs’ Volunteer Engagement Program within the framework of CNIB's philosophy, policies, procedures, standards, and Values.

Your impact at CNIB

• Supporting with recruitment of 600 new volunteers as we have the need of expanding our volunteer base. The Specialist will work directly with the National Volunteer Engagement team to design, execute and evaluate recruitment campaign for the Guide Dog program; and design a re-engagement plan for existing volunteers that will improve communication and increase connection with our mission by creating meaningful volunteer opportunities.

• Support with the development of standardized, bilingual documentation and ensures best practices are in place and adhered to the Volunteer Engagement Program.

• Be the key liaison for CNIB Guide Dogs staff who require guidance on volunteer-related matters and takes the lead in training staff on CNIB Guide Dogs volunteer procedures.

• Works with National Volunteer Engagement team to develop new recruitment, retention and stewardship strategies and events that help CNIB Guide Dogs maintain a consistent base of volunteers to support Guide Dog Program expansion at this critical time.

• Works within the CNIB risk matrix to evaluate processes and policies that mitigate the organization risk and keeps volunteers and participants safe.

• Support with onboarding volunteers into Salesforce to enhance the onboarding experience and tracking information efficiently to create an accurate reporting system to support the evaluation and growth of the program.

Qualifications / Required Skills

Who you are:

• Demonstrates excellent decision-making skills around scope, timelines, and resources.
• Works under general direction of organizational guidelines and standards but has latitude in making decisions on routine tasks.

• Makes recommendations to improve procedures and outcomes.

• Identifies opportunities and ensure productivity.

We want to hear from you if you have:

• College or University diploma/degree in a related field such as, Project Management or Volunteer Engagement.

• Minimum 2-year related experience.

• Excellent relationship building skills.

• Excellent oral and written communication skills.

• Highly organized and able to work independently.

• Flexible and dynamic with well-developed interpersonal skills.

• Professional attitude, self-starter and flexible to an evolving program department.

• Working knowledge of word processing, desktop publishing, presentation software, and spreadsheet applications.

• Skills in CRM software such as Salesforce are an asset.
• Bilingual Candidate preferred.

• Willingness to work flexible hours when required.

• Some travel might be required.

• Personal or professional experience relating to blindness and sight loss is considered an asset.

• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset

Additional Information

CNIB is committed to creating and fostering an inclusive culture and welcomes applications from diverse candidates, including but not limited to Indigenous peoples, women, candidates with disabilities, and candidates of colour. We strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset. We're excited to review your application!

Please note: while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant. Closing date: April 1, 2022.

Contact Information

Apply now!

If this sounds like the role for you, send your application to us at kristen.black@cnib.ca. indicating the position title in the subject line. Be sure to include a resume, cover letter, and mention how you heard about this opportunity.

Employer Profile

About us

Life is a beautiful, wonderful, complex thing. Life with sight loss should be no different. At CNIB, we're on a mission to change what it means to be blind, and we're not slowing down. We think big, take risks, embrace change, and ask questions. We're inviting you to be part of the conversation.

Our diversity is our strength – we take pride in our inclusive workplace and are committed to recruiting and selecting in a fair, transparent, and accessible way. CNIB welcomes applications from those who have demonstrated a commitment to upholding the values of inclusion, diversity, equity and accessibility (IDEA) to join us in expanding our capacity for inclusion in the broadest sense. To this end, we strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind or partially sighted, and those who identify as women and/or 2SLGBTQ+. We enthusiastically invite applications from applicants with sight loss. Direct lived experience is a definite asset. CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Our team's health and wellness are a priority, which is why we offer comprehensive benefits, competitive compensation, and flexible work schedules developed to help you stay healthy.

At CNIB, we are relentlessly passionate about what we do. We are in our second century of smashing societal barriers and stigmas through innovative programs and powerful advocacy. We are a collaborative, empowered team that drives achievement and equality. If that sounds like your cup of tea, let's talk.